Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
If you are returning by mail or other carrier, please send your package with proof of purchase to:
Anna Marie Mandryk / Anna Marie’s ABCS
Box 561
Campbellville ON L0P 1B0, Canada
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 business days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@myabcname.com
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@myabcname.com, or send your item to:
Anna Marie Mandryk / Anna Marie’s ABCS
Box 561
Campbellville ON L0P 1B0, Canada
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be e-mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail or use a carrier to send your item to:
Anna Marie Mandryk / Anna Marie’s ABCS
Box 561
Campbellville ON L0P 1B0, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at info@myabcname.com for questions related to returns.
At our online store, we aim to give our customers an easy and fun shopping experience using our Create Your Own name building feature. Now you can type in a name and quickly see it in different alphabet styles, colours and formats.
We welcome you to explore our different alphabet themes and see what your name looks like in Anna Marie’s adorable ABCs!
At our online store, we aim to give our customers an easy and fun shopping experience using our Create Your Own name building feature. Now you can type in a name and quickly see it in different alphabet styles, colours and formats.
We welcome you to explore our different alphabet themes and see what your name looks like in Anna Marie’s adorable ABCs!
