FAQ

Our Name Art Puts a Big Smile on Your Child’s Face!

How long will I have to wait for my order to be received?

Please allow approximately 5-10 days for your art to arrive via Canada Post Expedited Parcel. Anna Marie will confirm by e-mail within 48 hours of receiving your order and send you an email notification the shipping date, along with all your postal tracking info.

What happens if I accidentally misspell a name?

Although we cannot refund for spelling errors, if you contact us within 48 hours of placing your order, we will make the necessary corrections.

What if my order is damaged in shipping?

Although we take pride and care in packaging your order, if there is damage during delivery, we will be glad to correct the problem to your satisfaction. Kindly notify us within 2 days of receiving your order.

How many letters are allowed for each name?

There is a maximum of 12 characters per line.

Can my name art include a dedication or birthdate under the name?

Yes, you may add a one or two line dedication, birthdate, and any other text in plain type font. Anna Marie will artistically center this right under your child’s name.

What is an original Anna Marie’s ABC print?

Our art is printed with water based pigment inks on beautiful, high quality paper and either matted and framed or sealed in a clear cellophane sleeve. Either way, your art will be ready to hang and enjoy when you receive it. Our laminated placemats use the same quality inks and paper and are ready to use and enjoy.